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FAQ

Buying Vintage and Preloved

All pieces are carefully hand-picked and washed. Before placing your order please keep in mind that all vintage and preloved pieces have been part of someone else's life before and therefore might show signs of wear and age. I note every small imperfection or repair in the description of each listing. If you have any further questions about sizing, condition etc. please contact me and I'm more than happy to provide additional photos or information. 
Each piece is carefully checked before listing however since this is a one-woman operated business some things might go unnoticed. If this is the case please contact me at issimavintage@gmail.com or on IG  www.instagram.com/issimavintage/ and we will find a solution. 

Sizing

All measurements are taken with the garment laying relaxed on a flat surface.  

All assigned sizes of each piece are listed in the description. However, we do want to remind you that sizing is different from brand to brand and era to era. That's why we highly suggest to compare all measurements to a blouse, dress etc. that you already own. That is the best way to determine whether a garment fits.

Shipping

issimavintage is based in Germany and ships worldwide. Shipping rates vary as followed according to the destination country:

Germany: 4,99 
Europe: 13,50 
International: 27 
Unfortunately, issimavintage is currently not shipping to the UK until further notice.

 

All orders are posted tracked and insured with DHL. Once your label is created you will receive a tracking number via email. 

Returns

Returns are generally accepted. You have 14 days after receiving your order to request a return. If you want to make usage of this policy please contact us first at issimavintage@gmail.com. Please view the refund page for more detailed information on the process.